Wednesday 28 August 2013

Role Of Medical Assistant In Healthcare

A medical assistant is a person who is professionally trained to assist the various healthcares jobs including various administrative as well as clinical tasks in order to support the work performed by the physician. Hence, multitasking ability is required to carry out various tasks like to answer calls of the patients, filing of medical paperwork, booking and cancelling of the appointments made by the different patients, making arrangements for admission as well as visiting the hospital, explaining the various medical procedures to the patients, taking out the blood samples, and carrying out the varied basic laboratory tests and many similar activities that are important from clinical point of view.

If a person wishes to be a medical assistant then the best way is to enroll in a medical assistant program offered by a recognized school like that of St Augustine School of Medical Assistants so that the person is able to carry out the duties and tasks in a highly organized way. The program of medical assistant comprises of different modules of different techniques that are most commonly used in pharmaceutical, laboratory, diagnostic and in the clinical procedures.

The role of medical assistants revolves between the front desk office and the back office and it is entirely dependent upon the nursing staff. The medical assistant may spend time in one or any of the two.

As far as front office tasks and responsibilities are concerned, it included both secretarial and clerical duties like that of answering phone calls of patients, handling queries and arranging appointments of the patients with the doctors and the physician. Along with this, the medical assistant is also responsible to check the office supplies as well as organizing the various data and files. They have to make calls to arrange the prescriptions to the pharmacies as well as asking for refilling requests. He can also act as a link with the other doctors in order to pass the referral patients. On the contrary, there are many doctors who have enough nursing staff to cover all the works of the patients therefore do not require medical assistants. However, those assistants that carries out back office works often bring the patients to the examination rooms, note down their medical history and determine the various reasons that why the patient wants to see the doctor. A physician may ask the assistant to perform certain procedures like that of taking samples of blood or urine. I fact, totally depending upon the training provided to the medical assistant, he may be able to take patient’s vitals which may include temperature, blood pressure, taking the blood samples and removing the patients stitches.

As a matter of fact, all the tasks and the responsibilities performed by the medical assistant help in running the office more efficiently and effectively. As the doctor has to spend more of his time with the patient in curing the disease. However, the tasks, responsibilities and the duties of a medical assistant vary from office to office in which they work and much on the behavior of the doctor. To summarize, they have always been an essential part of the medical team that helps in running the office work smoothly and efficiently with comfort and ease.

1 comment:

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